1. Absolutely no cash refunds. You have 30 days to decide if an item is right for you for a return or exchange. For returns, store credits will be issued. If you would like to or exchange an item please contact us within 30 days of delivery.
2. The following items cannot be returned or exchanged: swimwear/bodysuits, jewelry, and accessories.
3. Returned items must be in their unused condition with the original packaging. We do not accept returned items that have been worn, damaged, washed, or altered in any way..
4. All sale/discounted items are final sale. We do not accept returns/exchanges for any item shipped outside of Nassau, Bahamas.
We offer Local Delivery (Store To Door) within Nassau, Bahamas.
Worldwide shipping is available to more than 220 countries around the world through DHL Express.
DHL Domestic Express (Bahamas) services are available to: Freeport, Abaco, Bimini, Exuma (all settlements), Eleuthera (Rock Sound & Governor's Harbour), Harbour Island, Spanish Wells, Long Island and South Andros.
Online orders are processed between 1-3 Business Days. Shipping times are estimates and commence from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, order verification, warehousing procedures or other causes.
We do not offer same-day delivery service. All shipments are handled by third-party shipping companies. For issues related to your online order, please contact us by email.